Delighted with service received: very helpful e-mail and telephone responses to our queries which concerned a Bernina foot controller not giving reliable slow speed control suitable for a sewing machine beginner. A replacement was ordered and came by return of post. Super service and the replacement was very satisfactory.
Very impressed with the service - a comprehensive list of spares on your web site, the answer to my telephone query was straight forward and to the point, while the (free) delivery by first class mail arrived next day - couldn't believe it! All excellent.