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Creating an account has many benefits: check out faster, keep more than one address, track orders and more.
What is an RMA? (Return Merchandise Authorisation) is a system that companies use to allow a customer, a fast and well organised way to return an item.
When you made your purchase with us you were upgraded to have access to a customer account, hence more information. For example shipping details and much more.
To request an RMA for returning a product, log in using the "Registered Customer" section to access your account and select RMA return.