I asked for help re finding the right machine for my needs, wanting to start sewing again after years of not doing so. I was sent a reply very quickly with a suggestion of which machine would be best for me. I researched this! Finding it to have good reviews, I order it straight away. I found the site very easy to use, very helpful and the best price I could find for the machine I ordered.
Late last week I contacted you regarding the foot pedal control for my wife's New Home machine. Your engineer offered me good sound advice regarding my query about a possible supply. As a result I ordered your universal foot control. The unit arrived here in France today (less than a week!) and has been fitted. It works perfectly. Thank you for your prompt friendly service
Many thanks for the fantastic service you have provided. I ordered the machine I wanted for the lowest price and it was delivered less than 24 hours later to my elderly parents who live in the middle of nowhere! Very impressed.
I needed a replacement bobbin cover and was given prompt and helpful support by phone to locate the one I needed which happens to be in the shop near me. I had been tearing my hair out trying to locate the product on line. What a relief that the shop is now open again. What excellent customer support. Thank you.
Hello. I'm quite surprised about your service! I did´nt think there is this kind of possibility to get parts to my old machine. Many thanks. I did get a tip of this from someone, who had used your service too. Have a nice spring