Leading UK authorised suppliers for Brother Singer Janome Singer Husqvarna and Toyota sewing machines.

Customer Testimonials

Sewing Machine Sales are proud to have supplied sewing products to many sewing enthusiasts internationally on-line since 1999. Listing them all would take a little time so we thought we'd pull a few memorable testimonials from the list regarding positive experiences with our service. If you'd like to hear what they are saying please read on.

Also our customers like to tell us about the products they have purchased from our on-line store, these sewing machine reviews may be of interest.
Jul 4, 2019 - Joanne

I would recommend this company to anybody. They offer a fantastic range of products at very competitive prices. They are helpful, trustworthy and deliver a great service overall. They even have free gifts available!!! What more could any discerning customer ask for!!

Apr 9, 2019 - York Traveller

I had a nightmare with another online company who really messed me about, but after reading Trustpilot reviews about this one I ordered the same machine from here and as a bonus it was £70 cheaper. Plus, I could have got next day delivery for no extra cost but opted for a weekend delivery instead for an extra charge (given that I'd saved so much anyway).

The service was excellent, and I was fully informed about where my machine was in the system and then when it was out for delivery. It arrived on time and I'm delighted with it - if a little intimidated as it's very technical and I'm not!

I'll definitely use this company again and would highly recommend them to anyone else.

Sep 18, 2018 - Louise Fabian

I live locally to this shop and regularly visit to buy a range of sewing notions. I've just bought my third sewing machine from them and am really pleased with the customer service. I'm delighted to recommend this business to sewers of any level. A great range with excellent online ordering and delivery.

Mar 5, 2018 - Sam Tappenden

Thank you so much! I placed an order on Tuesday morning and it was all delivered to me on the Thursday, in France - that is quicker than ordering something from France!
My new sewing machine and various other bits and bobs were packaged brilliantly and all have arrived safely.
In addition to what was already considered to be excellent customer service, Duke very kindly added a couple of complimentary packs of needles to my order, after I realised I had forgotten to order them. Not only that, upon checking my machine out, I have noticed that the main socket is correct for France, so I have no need to change it.
I cannot praise the team enough. If anyone is 'considering' making a purchase from Sewing Machine Sales - just do it! You won't be sorry.

Jun 28, 2017 - Fiona Connell

Just wanted to say a very big thank you for all your help in getting the spares I needed for my tailor's dummy. Pleased to say it's repaired and fully working. Special thanks to David McCreadie for all his help and emails. Not a criticism but considering they were dispatched on 1st June I didn't actually receive them until yesterday 8th June. Think Royal Mail is "snail mail"!!

Jun 21, 2017 - Ann Roberts

Just a thank you for the speedy delivery of the part that I ordered. Arrived safely today.
Ann Roberts
Larnaca, Cyprus

Jun 12, 2017 - Katri

I just wanted to thank you so very much for the great and easy FAQ page, it was of great help to me and solved all of my problems. It explained everything in such clear and easy terms and almost made me think, "that sounds way too easy, is it really true it will solve my problem?" But it did! Like magic! Thanks!

Mar 7, 2017 - Ian Edge

The customer service couldn't be better,with quick delivery and frequent updates as to where my Wife's sewing machine was, via, DPD. coupled with a Ten Year Guarantee and competitive prices as well. Beat Amazon and Ebay hands down.

Feb 28, 2017 - Catherine

The A Team.

Found your team very helpful and truly appreciative of their opinion and support assisting me on the website and sharing their opinion on various sewing machines. I take my hat off to a kind gentleman who assisted me with an out of stock sewing machine today (28 Feb 2017).

After speaking with him, he put may faith back in mankind. I wanted to spend my money with Sewing Machine Sales and no other company simply because I felt the team have been far friendlier, professional and have a kinder attitude than other online sewing companies. Not wanting to sound negative, but have been looking to purchase a sewing machine over the past two weeks and felt rather unsettled and intimidated by a couple of online companies who will remain nameless, but I'd found them quite dismissive of my needs and came across quite abrupt with their one word answer when you spoke over the telephone or liaised in their online chat room. Saddened to say the experience left me feeling flat with a heavy heart. Delighted this is behind me now!!! And what swayed me towards Sewing Machine Sales was a nice gentleman from the Newcastle branch who took time out to listen to my requirements and shared his experience and opinion on the best self threading machine for me.

I didn't feel rushed or made to sound stupid for being a novice and beginner to this new arena of sewing. I have made my purchase today and look forward to the delivery of my first every sewing machine ... Thank you ever so much Sewing Machine Sales ... I will most certainly sing from the roof tops how great you all are as team. Forever grateful Catherine from Wolverhampton

Feb 15, 2017 - Thomas Mathew

Excellent online ordering, Excellent customer service.

I looked at several web sites for our old (1978 model ) Singer sewing machine as the original foot control failed to function. Luckily, I found this site, value for money (about £10 cheaper than a competitor). When I had a query, I called the number on the site 2 times. I got a quick response on both occasions. Overall, excellent service. We are waiting for the parts to try on.

Dec 1, 2016 - John Ridgard

No question just praising your efficiency and procedures. Brilliant can't fault it no hesitation in using you again, keep it up. HAPPY DAYS

Nov 15, 2016 - T.D.Oldham

I have had in my pssession for nearly 40 years and been the very proud owner of a Singer Steam Press - The Magic Steam Press CSP-1, as it is proudly labelled. I am 79 years of age, an ex dancer, producer, costume maker, curtain maker, toy maker and various other things that I have been able to use my all singing/all dancing delightful steam press (nickname: hotpress) to pursue a life of enjoyment all due to this beautiful machine.

I have NEVER had to contact, plead for assistance, to maintain it. It has seen many new, homemade pads and pretty covers and an assistant help to its tired spring control on its left side (a block of wood). I could never allow it to leave my home as I would have felt bereft of a best friend and I could never succumb to using an iron. Basically the reason for this epistle is to thank the manufacturer for making this the best friend of many women and men and bringing into the home the finest product of its kind.

Oct 19, 2016 - Helen Earl

Only ordered goods yesterday, arrived today in the allocated hour slot, brilliant. Thank you Helen

Oct 18, 2016 - Patricia Marshall

I am very pleased to be able to tell you that the Knitting machine which I ordered from you was delivered last Wednesday, six days after placing the order. Living, as I do, in a fairly remote part of the world, it is often very difficult to obtain items of a specialized nature so I was delighted to find your web-site and be able to purchase a knitting machine for which I have been searching for some time and unable to locate here in Australia.

The ease of ordering and the exceptional speed of delivery was astonishing. Thank you for your wonderful service.

Aug 25, 2016 - Tricia Lockhart

Just wanted to say that my recent order was my third, possibly not the largest orders but all the more delightful that the whole process from order to delivery has made me feel as though I am as important as anyone placing much larger orders.

Highly recommend you as knowledgeable, efficient and with a good range of products.

May 5, 2016 - William Elton-Wall

Delighted with service received: very helpful e-mail and telephone responses to our queries which concerned a Bernina foot controller not giving reliable slow speed control suitable for a sewing machine beginner. A replacement was ordered and came by return of post. Super service and the replacement was very satisfactory.

Apr 27, 2016 - Patricia Warner

Good Morning, I don't have a question, I just wanted to say thank you so much for the excellent service.

I ordered 10 packs of Singer Sewing Machine needles which were sent without delay and very well packaged. I will certainly be ordering needles from you again.

Many thanks once again for the efficient, trouble free service. Kind regards.

Mar 24, 2016 - Marianne Costeur

Hello sales people, I just want to let you know that I received the goods in time, and in good order. The communications about the delivery was very good. Thanks for the excellent service! Marianne

Feb 25, 2016 - Sharon

Absolutely perfect, well informed. Customer services that go above and beyond the rest. Nothing was too much trouble in trying to help me with the products I needed. I will always be a returning customer. Thank you so much for being an honest, helpful and knowledgeable seller.

Dec 2, 2015 - Alyson Smith

Just to say many thanks for your brilliant service.  I only ordered my machine on Sunday evening and it arrived on Tuesday lunchtime.  The couriers gave me a one hour slot and they were exactly on time.  I couldn't believe the amount of "freebies" that came with the machine, extension table, quilting feet, scissor set, box of threads and even a little sewing kit.  If your level of aftercare matches this, should I need it, I will be very pleased.

Aug 25, 2015 - Delia

Thank you for my order which arrived today, so quickly after I ordered and exactly in the time slot I was given. I am delighted with it and can't wait to have a play!
Thankyou again.

Jul 16, 2015 - Hilda

I wish to send my appreciation to every member of staff who dealt with my orders of a Brother Overlocker 4234d and a flatbed Brother XR27NT sewing machine plus a beautiful work table by Horn.

Not only are all these machines of first-class quality, BUT the workforce who dealt with me and my problems with being Very Deaf , were kind and understanding. Patience was their main quality and if anyone reading this message, needs to purchase a new sewing machine, then this is the company to contact for help all the way through the buying process.

Apr 21, 2015 - P Bowman

I just to say a big thank you for the speed in which you sent me my order I'm very impressed.

Apr 16, 2015 - Claire Schaffrath

I would just like to say a huge thank you for such a quick and fantastic service.  The sewing machine arrived today which was amazing considering I only placed the order a couple of days ago and live in Jersey.  I would also like to thank you for including some accessories which was a real surprise.  Although the cover wasn't the right one this more than made up for it.  I will be highly recommending you to anyone I know thinking about purchasing a sewing machine.  Customer service like this is incredibly rare these days.  Thanks again from an extremely happy customer.

Apr 2, 2015 - Karen

I just wanted to say thank you for the prompt and professional manner in which you dealt with my faulty purchase. I have received my replacement and it all works perfectly, so thank you. I will recommend your company to any friends who require your services. Kind regards, Karen

Mar 12, 2015 - Pam

Received delivery of order well within the delivery time quoted - have not yet opened box to check item yet but am so very impressed with speed in which order was processed, despatched and delivered.

Thank you to all involved for the excellent service.

Dec 23, 2014 - David

I just wanted to say a BIG THANK YOU for doing a re-wrap on the Machine I ordered last week, it was requested by me so my Wife could not see any Identification on the Parcel as it is a Christmas Present !
Thanks Very Much, I will be back to Order other bits from you , so nice to deal with a company like yours !!
Best Wishes to All for a Happy Christmas and Good New Year.

Dec 16, 2014 - Lisa

Hi, I've just received my lovely new sewing machine with all the bits, will check properly when I get home tonight and do a test drive.
Thank you for all your help, great service.
Kindest regards

Nov 5, 2014 - Sue Aitchison

I do not know if this is the correct department but my sewing machine arrived today and I am stunned at the speed of your delivery to France. The courier even found the house, normally we have to let them know where we are when they arrive in the village because we do not have a number and the road is not easy to find. Some give up altogether and we have to go and pick up.

I haven't opened the machine yet but if the machine is as good as your service it will be fantastic.

Thanks a lot you should be proud of your service and I would recommend you to anyone.
Have a nice day!

Oct 2, 2014 - Avril Locke

Just a quick E.Mail to thank you for your prompt service. My new machine has just been delivered - I only ordered it yesterday - fabulous service!! Now I can "play". I won't hesitate to recommend you to anyone wanting a new sewing machine.

Aug 6, 2014 - J Hutton

Thank you for such a superb service. I placed an order late on Monday afternoon and it was delivered this morning just after 9am. Brilliant stuff.

Jun 18, 2014 - Audrey Weekes

I would like this e-mail to be given to your employer please.
On Tuesday I placed an order with your Company via Belinda. Although short staffed she went to
extra lengths to process my order as I do not want to give card details online and always place my orders by phone.
She was excellent. Courteous, efficient with a sense of humour. If the rest of your staff are like
this I have no need to look elsewhere for my supplies.
She is a credit to your Company.

Once again many thanks Belinda.

Apr 17, 2014 - Deborah Martin

Hi, just wanted to let you know how impressed I was with the recent service my machine had under warranty. When i bought it I was a bit concerned about something going wrong after making a purchase on the internet, but I needn't have been concerned. The pick up, repair and delivery back to my home was very efficient and dare I say the machine is working better than ever! Thanks very much.

Nov 2, 2013 - Ian

Many thanks for the part which arrived yesterday. Sterling service again from a cracking company. Regards

Oct 9, 2013 - G Humpston

Dear Sales team, The foot I ordered earlier in the week has just arrived. I've tried it on the machine and it works perfectly. Could you please pass on my thanks to the two gentlemen who dealt with my enquiry earlier this week, they were both so helpful and I appreciate the advice given. Again many thanks for a superb service.

Oct 1, 2013 - Sue

As I neither tweet nor have a facebook account, I thought I would send you an old fashioned email ! Thank you for the very prompt delivery and excellent service.  It is really helpful to be notified about the estimated time of delivery.
Many thanks again


Sep 30, 2013 - Steve

Thanks for your very speedy response to my dilemma and look forward to contact from Toyota. Well done on your customer service.

Sep 16, 2013 - Marion

Just a quick message to let you know that I have just received my sewing foot in the post. Fantastic item! Thank you for your excellent service and speedy delivery. I will definitely be back for future purchases.

Aug 19, 2013 - Ray Lewis

Very pleased indeed, i am new to sewing by machine, but your help and prompt service has made a big difference. Many thanks RAY.

Jun 26, 2013 - Karen Murray

A great big thank you to Chris for sorting and replacing the quilting/patchwork 1/4 inch foot and guide. The guide was missing when I received the item and you have been very helpful and I have received the replacement. Thank you and kind regard

Jun 19, 2013 - Barbara Stead

Thank you for your prompt service, and I am very happy with my purchase.

Jun 19, 2013 - P Taunton

Due to the way you have handled this situation, efficiently, quickly, I have purchased another machine from you. Thank you so much for your help, having said that I hope it is in stock or I will have a wife who is in tears, ha ha ha.

Mar 9, 2013 - Rob Armstrong

As I am emailing you I am printing the instruction book out now!
Thought I would tell you before 5pm!
You have been a great help - and I think a valuable employee to you firm.
Enjoy your weekend
Thanks again

Jan 30, 2013 - Malcolm

I an very happy with all the items I purchased on line and happy with the prompt and efficient service.

Jan 30, 2013 - Christine

I was very impressed with the delivery time and the quality of the threads that I ordered - far too many to individually review but I will definitely use your site again.

Sep 8, 2012 - Sara

This is not a question but I could not see where to send a testimonial, so here it is...
My Singer 400 Series machine broke down at lunchtime on Friday. Found your website and diagnosed a broken top bevel gear breakage. Ordered the gear online right then. The gear arrived by post at 2pm the following day and I was back sewing in the afternoon - just 28 hours later. Not bad in the best of circumstances, but exceptional when you consider I live in the Outer Hebrides. Well done.

Aug 20, 2012 - Jean Vikan

I am happy with my lady valet , and the staff are so helpful, Kristian even talked me through how to order it on line, as I am not used to doing that. Thank you.

May 12, 2012 - John Ward

I wish to commend your company on being able to supply me with parts, and also you personally Christian, for your excellent / efficient customer service.I would estimate the sewing machine (Model R85) has been owned by my wife (who sadly died in July 12) for between 55/60 years. In that time it has done a massive amount of work regularly and upto recent times. I do not recall at any time in those long years it has failed. Recently, when the motor continually ran, I thought that's it, the end of the road for the treasured/family heirloom has finally come.For the sake of my wifes memory, I thought I cannot let dear "R85" die. A check on the internet, revealed your business name, I 'phoned you and from that moment, gloom was replaced with happiness. You immediately knew what the problem was, said you could supply the necessary replacement part and an order was placed.Following a very fast delivery service, the part arrived, I easily fitted it and hey-ho, dear old "R85" has a new lease of life. Here's to the next 55 / 60 years of active life, which I'm sure our daughter who inherited the machine, will enjoy ( at least I now know where to get spares/service.Thank you so much Christian



Apr 12, 2012 - Chris B

We received the footswitch today here in France. I have subsequently wired it into the Necchi machine without any problems at all. It works perfectly. I am totally impressed with your service and your expert help in this matter, and I thank you most sincerely

Apr 12, 2012 - Lindsey

I can't believe how easy it has been to find the part that I need. Your listings are easy to follow and with regard to your bits and bobs section - it would take a long time and several miles of driving to find a shop that would have what I am looking for. I will keep your site in my favourites for future use.Thanks

Apr 12, 2012 - D J Robertson

Steam press arrived ih the Scottish Highlands in 3 days. Excellent service.

Apr 12, 2012 - Esther

I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others. Kind regards

Mar 22, 2012 - Patti Soorsk

Thank You for your wonderful service. I could get the hoop I need here in Canada , you had it and I had it in a week .. Thank you again for your great service. I will be shopping here again

Mar 12, 2012 - Kylie J

You promote excellent customer service on your website; I can see why! I don't have a question, I just wanted to thank the lovely man who phoned me just now to explain why I had received a different model sewing machine from the one I ordered. Human, friendly, prompt, knowledgable, reassuring and witty.

Feb 28, 2012 - Bel Rayner

Thank you for my order, arrived today. I shall know where to come for my sewing machine bits now. You provide a helpful phone service.

Jan 16, 2012 - Tania

Thank you very much for sending me the spool pin cap and for all your support. I am very happy with such great service and really look forward to using this lovely machine.

Jan 3, 2012 - Esther

I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others.

Jan 3, 2012 - Jane Wyatt

My experience with this company was first class. They advised me what products I needed and they were delivered within 24 hours of ordering. I shall not hesitate to use them again .

Jan 3, 2012 - Pia Yandle

Just to say thank you for prompt delivery and excellent service: i would have hated to part with my beloved and well used sewing machine bought in London in 1978!!!

Dec 27, 2011 - Nicola Stasevic

Many, many thanks for getting my overlocker blade to me in 24 hours, especially during holiday season! Excellent service. Merry Christmas and Happy New Year.

Dec 19, 2011 - Yvonne

I always find them helpful. I do appreciate your very fast service and most of all the fact that you still make available the necessary items for machines which are not current models. Best Wishes for Christmas and The New Year.

Dec 19, 2011 - Ian

The Standard Universal DIY Type Foot Control I ordered late on Tuesday afternoon arrived here in Jersey this (Thursday) morning, despite the gales and the closeness to Christmas. Many thanks for a user-friendly website for ordering spares, and your prompt despatch. The stout box provided adequate protection. I've fitted the controller and it is working. Best wishes to you all for Christmas and the New Year

Dec 7, 2011 - John S

Very impressed with the service - a comprehensive list of spares on your web site, the answer to my telephone query was straight forward and to the point, while the (free) delivery by first class mail arrived next day - couldn't believe it! All excellent.

Dec 7, 2011 - Margaret

I am extremely happy with the belt i purchased from you and it was a lot easier to fit than i thought it would be. The service was very prompt and would definitely use your website again.

Oct 22, 2011 - Margaret

I would like to convey my thanks for the prompt response to my recent order. The clasps, Order No. ######, arrived in the mail last week and I very much appreciated the efficiency of your Sales Dept.

Oct 5, 2011 - Mary Rodgers

Just to say say thank you for Christian for sorting out the problem with my order. Replacement arrived today and all seems to be well with it. Kind regards

Oct 3, 2011 - Rachel

Thank you soooo much for sending me this information.You have no idea how much I appreciate the time you have taken to help me out. Many, many thanks, Very best wishes.

Sep 1, 2011 - Carole

I'm Gob-smacked!!!!!!!!!!!!!!! I ordered these parts on Monday and they arrived here in Portugal yesterday. My husband fitted them today, my machine is as good as new for 28 years old!! THANK YOU SO MUCH FOR A BRILLIANT SERVICE AMAZING........WELL DONE XXX

Aug 11, 2011 - Daphne

I was very pleased with the service as you did not have my special order item in stock and managed to get it very quickly and efficiently and kept me informed, I would definitely recommend you to my friends in the future. Thank you.

Jul 29, 2011 - Hayley

I am actually in love with my new machine. The free scissors I was dubious about but theyre a good set. Good service, nice company. Thank you.

Jul 21, 2011 - Carole Perham

My other steam press gave up on me and it was so simple to order on line another one.

Jul 20, 2011 - Rosemary

Thank You my order ##### it has arrived safely... very nice machine and thank you for the free gift...

Jul 11, 2011 - Sade

Just to mention a gentlemen on the telesales team give me good advice and very patiently explain the products before i placed the order on line. thank you and very pleased with my purchase.

Jul 8, 2011 - K Gillanders

The two items I received from you have been well and truly tested and I am very well pleased with the results.

Jul 8, 2011 - Joy Knight

Many thanks for your super efficient service. Almost less than 24 hours.

Jul 8, 2011 - A Hazelwood

My machine arrived safe and sound on Tuesday. I was very pleased with the simple ordering system, the price and the speed of delivery. It came beautifully packed. I bought this particular machine as a friend had it and I was impressed with its functionality. This week-end will be my first opportunity to test it. Many thanks

Jun 26, 2011 - Mary Kirkby

I phoned on Tuesday about a replacement drive pulley for my 40 year-old Grannies sewing machine. At Duke's suggestion I sent the old one which he received on Wednesday, and I got the replacement today. Wonderful service.

Jun 4, 2011 - Liz Thomas

Please could you relay this on to the appropriate department and Christian's manager. I just wanted to express my thanks for the very helpful service I received recently when I ordered a sewing machine for my daughter. I would also especially like to thank Christian for taking time and trouble to deliver the machine to my daughter's address in Heaton. Having had the phone slammed down on me by another sewing machine firm, it was really lovely to be spoken to pleasantly and to be treated as a valued customer. A big thank you.

May 15, 2011 - Ruth Shelley

Very pleased with the speed you sent the sewing machine foot to Australia. I wish our normal post arrived as quickly! I was also pleased to receive a speedy reply from Kristian at your store helping me get the correct item. Many thanks and I will shop with you again!

Mar 11, 2011 - Karen

Just wanted to say, after searching several sites - not really sure what I was looking for - I came across your site which was very clear and showed me exactly which part I needed to mend my machine THANK GOODNESS!! and thank you for your prompt service, I will be buying from you again.

Feb 9, 2011 - Timm F

The drive belts arrived safe & sound this morning. NOW THAT'S WHAT I CALL GOOD CUSTOMER SERVICE!

Feb 3, 2011 - Anne Hazelwood

My machine arrived safe and sound on Tuesday 25th Jan. I was very pleased with the simple ordering system, the price and the speed of delivery. It came beautifully packed. I bought this particular machine as a friend had it and I was impressed with its functionality. This week-end will be my first opportunity to test it. Many thanks

Feb 3, 2011 - Margaret Lister

I would just like to say thank you for first class service. I ordered the machine at 12.45pm on Tuesday and it was delivered at 9.30am on Wednesday, thanks again. Regards Margaret

Feb 3, 2011 - Janice Richardson

Just wanted to say I'm really impressed with your service. The spool cover I ordered was delivered today after ordering it only yesterday!! Fantastic service which makes a nice change these days.

Jan 20, 2011 - Peter

Late last week I contacted you regarding the foot pedal control for my wife's New Home machine. Your engineer offered me good sound advice regarding my query about a possible supply. As a result I ordered your universal foot control. The unit arrived here in France today (less than a week!) and has been fitted. It works perfectly. Thank you for your prompt friendly service.

Jan 20, 2011 - Joan Davies

Thankyou for your prompt attention to my order. I have now received the part and it fits perfect into the handle of my vintage machine. I have used your service before for embroidery thread that also arrived promptly and well packaged. I hope to shop again with you and have nothing but praise for your service and gladly recommend your internet shopping site to all prospective customers.

Jan 7, 2011 - Enid D

Thank you, my husband fixed spool pin into machine. Up and running again having waited 3 months for our local singer shop to get/or rather not get spool pin for me! Next time I'll contact you first. Thanks.

Dec 3, 2010 - K Joyce

I was very impressed by the service i received from your company, the people were a joy to speak to and very helpful with my enquiry and i ordered my needles on one afternoon and they arrived the following morning.Brilliant service, i would recommend anyone to use this company. Thanks again.

Dec 2, 2010 - Rosie

HI Colin, Thank you for your advice - I'll go into the website later and buy the two software programmes that I need - Wow you've saved me 500 quid a big thank you!!

Nov 26, 2010 - D White

Thank you, I am very happy with both the service and product that you provide. I have already recommended you to a friend.

Nov 16, 2010 - Chris Allen

Extremely pleased with your ordering service. Information on the website was excellent and acurate. I received my order promptly and the items were good quality.

Sep 1, 2010 - Sara

Oh dear i do feel rather foolish regarding my whingeing emails of earlier today. the steam press arrived at 17:45 this evening...which means your service is totally wonderful and lives up your promises.. thankyou.. thankyou.. thankyou yours most sincerely

Aug 30, 2010 - Joy

Thank you so much for the excellent service which was fast as promised my machine arrived in the 2 days. I have used my new machine which just purr's compared to my singer 201 which is still in use and chugs. This was my first time using your site and I will certainly use it for all my sewing needs in future. Thank you to all concerned.

Aug 19, 2010 - Paivi

Hello. I,m quite surprised about your service! I did´nt think there is this kind of possibility to get parts to my old machine. Many thanks. I did get a tip of this from someone, who had used your service too. Have a nice spring.

Aug 5, 2010 - Chris B (Mr)

Hi Colin, We received the footswitch today here in France. I have subsequently wired it into the singer sewing machine without any problems at all. It works perfectly. I am totally impressed with your service and your expert help in this matter, and I thank you most sincerely.

Jul 24, 2010 - MK

Dear Sir/Madame, The invoice details you sent me were correct.I was glad to find your web-site on the internet.I was pleased to see that you also have in stock a large variety of sewing accessories(many of them not available in Greece).I will be shopping from your web-site again! Thank you for your service.

Jul 10, 2010 - Bianca

My Footcontrol arrived on wednesday and is in full working order, thank you for the prompt delievery and for the saving of £20 (price at the shop £60). You have another satisfied customer. Thanks again.

Jul 4, 2010 - John

Many thanks for the quick delivery of the sewing machine part. I have found your site to be very imformative and extremely helpful. The information on hook and feed dog timing enabled me to fit the elna gear with confidence. Thanks once again for the great service.

Jun 18, 2010 - Diana

Dear Colin Thank you so much for your very prompt and efficient service. The part I required for my overlocker arrived within a couple of days of my order being placed. I am now able to carry on making dresses for my morris dancers much to their relief.(they all seem to outgrow them as fast as I make them!) I would not hesitate in using your firm again you really did 'save my life'.Thank you once again.

May 14, 2010 - Kate

Thanks for the prompt attention to my query and helping a poor computer illiterate around the website! The last covers I ordered arrived within a couple of days; I hope these will be as quick! Ten out of ten for customer service ! Regards

May 8, 2010 - Pauline

My singer sewing machine has arrived - new as (they say repacked!!) It is brilliant service, excellent pack of freebies and the best price I could find on the internet. Ordered yesterday - arrived at 1.45pm today. Thanks

Apr 17, 2010 - Norah

Thank-you for my order which I received today. I am very pleased with your service and your web site is easy to use. As I have just purchased a Singer sewing machine I would be happy to order from you again. Many thanks

Apr 9, 2010 - Mrs Evens

Singer esp2 steam press Your service was excellent - the press arrived very promptly on the day specified. I was very impressed and am happy to recommend your service

Mar 27, 2010 - Pat

Your Service - Excellent. Delivery was great and earlier than expected considering I live in France! Your staff were very helpful as the light on the machine was not working when I received the machine but is now fine. I certainly will return to you for all my sewing needs. Regards

Feb 21, 2010 - Mandy

Excellent service.I have ordered with you before and was very pleased with the efficiency that my order was acknowleged and sent to me. I will continue to order with you and will recommend you to my friends.

Feb 5, 2010 - Janice

Received my needles today, thankyou for a fantastic service. I have tried to find these locally without success.will certainly be back in the future.

Jan 21, 2010 - Jacky

Hi, I just wanted to thank you for such a quick and easy service and for a great choice. I look forward to more shopping! Regards

Jan 12, 2010 - mrs ingaro

my singer esp2 steam press great product makes ironing a breeze, even iron things that would not have bothered with before, IE socks under ware. product arrived in perfect condition good packaging very easy to use and getting great results first time round. best purchase this year service: first class 100% efficient service, would have no hesitation in recommending you to Friends and Family