I needed a replacement bobbin cover and was given prompt and helpful support by phone to locate the one I needed which happens to be in the shop near me. I had been tearing my hair out trying to locate the product on line. What a relief that the shop is now open again. What excellent customer support. Thank you.
My machine arrived safe and sound on Tuesday. I was very pleased with the simple ordering system, the price and the speed of delivery. It came beautifully packed. I bought this particular machine as a friend had it and I was impressed with its functionality. This week-end will be my first opportunity to test it. Many thanks
I asked for help re finding the right machine for my needs, wanting to start sewing again after years of not doing so. I was sent a reply very quickly with a suggestion of which machine would be best for me. I researched this! Finding it to have good reviews, I order it straight away. I found the site very easy to use, very helpful and the best price I could find for the machine I ordered.