I'm Gob-smacked!!!!!!!!!!!!!!! I ordered these parts on Monday and they arrived here in Portugal yesterday. My husband fitted them today, my machine is as good as new for 28 years old!! THANK YOU SO MUCH FOR A BRILLIANT SERVICE AMAZING........WELL DONE XXX
I would like this e-mail to be given to your employer please.
On Tuesday I placed an order with your Company via Belinda. Although short staffed she went to
extra lengths to process my order as I do not want to give card details online and always place my orders by phone.
She was excellent. Courteous, efficient with a sense of humour. If the rest of your staff are like
this I have no need to look elsewhere for my supplies.
She is a credit to your Company.
Once again many thanks Belinda.
Just to say many thanks for your brilliant service. I only ordered my machine on Sunday evening and it arrived on Tuesday lunchtime. The couriers gave me a one hour slot and they were exactly on time. I couldn't believe the amount of "freebies" that came with the machine, extension table, quilting feet, scissor set, box of threads and even a little sewing kit. If your level of aftercare matches this, should I need it, I will be very pleased.