I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others.
Really impressed, I usually only order from big household brands but Sewing Machine Sales had the best price and some great reviews on trust pilot. Everything was perfect from the order to delivery with lots of communication to update me on the order. Couldn’t have asked for a better service. I’ll be back :)
Oh dear i do feel rather foolish regarding my whingeing emails of earlier today. the steam press arrived at 17:45 this evening...which means your service is totally wonderful and lives up your promises.. thankyou.. thankyou.. thankyou yours most sincerely
My foot control arrived on Wednesday and is in full working order, thank you for the prompt delivery and for the saving of £20 (price at the shop £60). You have another satisfied customer. Thanks again.