I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others.
Many thanks for the quick delivery of the sewing machine part. I have found your site to be very imformative and extremely helpful. The information on hook and feed dog timing enabled me to fit the elna gear with confidence. Thanks once again for the great service.
I would like this e-mail to be given to your employer please.
On Tuesday I placed an order with your Company via Belinda. Although short staffed she went to
extra lengths to process my order as I do not want to give card details online and always place my orders by phone.
She was excellent. Courteous, efficient with a sense of humour. If the rest of your staff are like
this I have no need to look elsewhere for my supplies.
She is a credit to your Company.
Once again many thanks Belinda.
Bought two knitting machines, plus other items at different dates to be delivered to my home in Ireland. Had delivery of them within 4 to 5 days which was extremely fast. Very happy with both the company and my purchases. I would highly recommend this company without hesitation. Well worth all five stars. Would certainly buy from them again if need be.
As usual, great service. Delivery always on time. I will continue to order from them, as I know if I am doing a project & then realise that I am running out of cotton etc, I can get some from them the next day. So we will recommend anyone wanting a great service, to place an order.