As well as manufacturing computerised embroidery machines, Husqvarna Viking also produce some extraordinary embroidery software. We always offer the most up to date version, for both Windows based PC's and also Mac operating system.
I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others.
I would recommend this company to anybody. They offer a fantastic range of products at very competitive prices. They are helpful, trustworthy and deliver a great service overall. They even have free gifts available!!! What more could any discerning customer ask for!!
I do not know if this is the correct department but my sewing machine arrived today and I am stunned at the speed of your delivery to France. The courier even found the house, normally we have to let them know where we are when they arrive in the village because we do not have a number and the road is not easy to find. Some give up altogether and we have to go and pick up.
I haven't opened the machine yet but if the machine is as good as your service it will be fantastic.
Thanks a lot you should be proud of your service and I would recommend you to anyone.
Have a nice day!
I have had in my possession for nearly 40 years and been the very proud owner of a Singer Steam Press - The Magic Steam Press CSP-1, as it is proudly labelled. I am 79 years of age, an ex dancer, producer, costume maker, curtain maker, toy maker and various other things that I have been able to use my all singing/all dancing delightful steam press (nickname: hotpress) to pursue a life of enjoyment all due to this beautiful machine.
I have NEVER had to contact, plead for assistance, to maintain it. It has seen many new, homemade pads and pretty covers and an assistant help to its tired spring control on its left side (a block of wood). I could never allow it to leave my home as I would have felt bereft of a best friend and I could never succumb to using an iron. Basically the reason for this epistle is to thank the manufacturer for making this the best friend of many women and men and bringing into the home the finest product of its kind.
The customer service couldn't be better,with quick delivery and frequent updates as to where my Wife's sewing machine was, via, DPD. coupled with a Ten Year Guarantee and competitive prices as well. Beat Amazon and Ebay hands down.