I was very pleased with the service as you did not have my special order item in stock and managed to get it very quickly and efficiently and kept me informed, I would definitely recommend you to my friends in the future. Thank you.
This is not a question but I could not see where to send a testimonial, so here it is...
My Singer 400 Series machine broke down at lunchtime on Friday. Found your website and diagnosed a broken top bevel gear breakage. Ordered the gear online right then. The gear arrived by post at 2pm the following day and I was back sewing in the afternoon - just 28 hours later. Not bad in the best of circumstances, but exceptional when you consider I live in the Outer Hebrides. Well done.
My singer esp2 steam press great product makes ironing a breeze, even iron things that would not have bothered with before, IE socks under ware. product arrived in perfect condition good packaging very easy to use and getting great results first time round. best purchase this year service: first class 100% efficient service, would have no hesitation in recommending you to Friends and Family
Thank you for your prompt attention to my order. I have now received the part and it fits perfect into the handle of my vintage machine. I have used your service before for embroidery thread that also arrived promptly and well packaged. I hope to shop again with you and have nothing but praise for your service and gladly recommend your internet shopping site to all prospective customers.
As I neither tweet nor have a facebook account, I thought I would send you an old fashioned email ! Thank you for the very prompt delivery and excellent service. It is really helpful to be notified about the estimated time of delivery.
Many thanks again