Producing 50,000 units a month from the worlds largest sewing machine manufacturing plant based in Dong Nai Provence, Vietnam. Mostly known for their cutting edge technology, Brother have channelled their resources into some fantastic new sewing machines. It's the Brother Innov-is that's making its mark in the world of sewing. Using innovative technology by carefully matching together features that customers have requested, making dressmaking and quilting so much more relaxing. We have tested every single machine and can recommend one to suit your needs.
Received delivery of order well within the delivery time quoted - have not yet opened box to check item yet but am so very impressed with speed in which order was processed, dispatched and delivered.
Thank you to all involved for the excellent service.
I'm Gob-smacked!!!!!!!!!!!!!!! I ordered these parts on Monday and they arrived here in Portugal yesterday. My husband fitted them today, my machine is as good as new for 28 years old!! THANK YOU SO MUCH FOR A BRILLIANT SERVICE AMAZING........WELL DONE XXX
The A Team.
Found your team very helpful and truly appreciative of their opinion and support assisting me on the website and sharing their opinion on various sewing machines. I take my hat off to a kind gentleman who assisted me with an out of stock sewing machine today (28 Feb 2017).
After speaking with him, he put may faith back in mankind. I wanted to spend my money with Sewing Machine Sales and no other company simply because I felt the team have been far friendlier, professional and have a kinder attitude than other online sewing companies. Not wanting to sound negative, but have been looking to purchase a sewing machine over the past two weeks and felt rather unsettled and intimidated by a couple of online companies who will remain nameless, but I'd found them quite dismissive of my needs and came across quite abrupt with their one word answer when you spoke over the telephone or liaised in their online chat room. Saddened to say the experience left me feeling flat with a heavy heart. Delighted this is behind me now!!! And what swayed me towards Sewing Machine Sales was a nice gentleman from the Newcastle branch who took time out to listen to my requirements and shared his experience and opinion on the best self threading machine for me.
I didn't feel rushed or made to sound stupid for being a novice and beginner to this new arena of sewing. I have made my purchase today and look forward to the delivery of my first ever sewing machine ... Thank you ever so much Sewing Machine Sales ... I will most certainly sing from the roof tops how great you all are as team. Forever grateful Catherine from Wolverhampton
I would just like to say a huge thank you for such a quick and fantastic service. The sewing machine arrived today which was amazing considering I only placed the order a couple of days ago and live in Jersey. I would also like to thank you for including some accessories which was a real surprise. Although the cover wasn't the right one this more than made up for it. I will be highly recommending you to anyone I know thinking about purchasing a sewing machine. Customer service like this is incredibly rare these days. Thanks again from an extremely happy customer.