Embroidery Software For Janome Models

I would like this e-mail to be given to your employer please. On Tuesday I placed an order with your Company via Belinda. Although short staffed she went to extra lengths to process my order as I do not want to give card details online and always place my orders by phone. She was excellent. Courteous, efficient with a sense of humour. If the rest of your staff are like this I have no need to look elsewhere for my supplies. She is a credit to your Company. Once again many thanks Belinda.

I wish to commend your company on being able to supply me with parts, and also you personally Christian, for your excellent / efficient customer service.I would estimate the sewing machine (Model R85) has been owned by my wife (who sadly died in July 12) for between 55/60 years. In that time it has done a massive amount of work regularly and upto recent times. I do not recall at any time in those long years it has failed. Recently, when the motor continually ran, I thought that's it, the end of the road for the treasured/family heirloom has finally come.For the sake of my wifes memory, I thought I cannot let dear "R85" die. A check on the internet, revealed your business name, I 'phoned you and from that moment, gloom was replaced with happiness. You immediately knew what the problem was, said you could supply the necessary replacement part and an order was placed.Following a very fast delivery service, the part arrived, I easily fitted it and hey-ho, dear old "R85" has a new lease of life. Here's to the next 55 / 60 years of active life, which I'm sure our daughter who inherited the machine, will enjoy ( at least I now know where to get spares/service.Thank you so much Christian

Just a quick message to let you know that I have just received my sewing foot in the post. Fantastic item! Thank you for your excellent service and speedy delivery. I will definitely be back for future purchases.

Late last week I contacted you regarding the foot pedal control for my wife's New Home machine. Your engineer offered me good sound advice regarding my query about a possible supply. As a result I ordered your universal foot control. The unit arrived here in France today (less than a week!) and has been fitted. It works perfectly. Thank you for your prompt friendly service

Can’t praise Sewing Machine Sales enough, the service is second to none and the speed of delivery for a large item was brilliant. I will go nowhere else in future. Well done.