As one would expect Singer are not new to embroidery machines. Many years ago Singer used to have cartridges the size of a mobile phone which had to be pushed in to the machine before it could sew an embroidery design, that was in 1984! However, today Singer use the power of your home PC which helps keep the cost of their machines very reasonable.
I needed a replacement bobbin cover and was given prompt and helpful support by phone to locate the one I needed which happens to be in the shop near me. I had been tearing my hair out trying to locate the product on line. What a relief that the shop is now open again. What excellent customer support. Thank you.
Very pleased with the speed you sent the sewing machine foot to Australia. I wish our normal post arrived as quickly! I was also pleased to receive a speedy reply from Kristian at your store helping me get the correct item. Many thanks and I will shop with you again!
Please could you relay this on to the appropriate department and Christian's manager. I just wanted to express my thanks for the very helpful service I received recently when I ordered a sewing machine for my daughter. I would also especially like to thank Christian for taking time and trouble to deliver the machine to my daughter's address in Heaton. Having had the phone slammed down on me by another sewing machine firm, it was really lovely to be spoken to pleasantly and to be treated as a valued customer. A big thank you.