Elna Embroidery Machine Range

Very pleased with the speed you sent the sewing machine foot to Australia. I wish our normal post arrived as quickly! I was also pleased to receive a speedy reply from Kristian at your store helping me get the correct item. Many thanks and I will shop with you again!

You promote excellent customer service on your website; I can see why! I don't have a question, I just wanted to thank the lovely man who phoned me just now to explain why I had received a different model sewing machine from the one I ordered. Human, friendly, prompt, knowledgeable, reassuring and witty.

Extremely pleased with your ordering service. Information on the website was excellent and accurate. I received my order promptly and the items were good quality.

I am very pleased to be able to tell you that the Knitting machine which I ordered from you was delivered last Wednesday, six days after placing the order. Living, as I do, in a fairly remote part of the world, it is often very difficult to obtain items of a specialized nature so I was delighted to find your web-site and be able to purchase a knitting machine for which I have been searching for some time and unable to locate here in Australia. The ease of ordering and the exceptional speed of delivery was astonishing. Thank you for your wonderful service.

Dear Colin Thank you so much for your very prompt and efficient service. The part I required for my overlocker arrived within a couple of days of my order being placed. I am now able to carry on making dresses for my morris dancers much to their relief.(they all seem to outgrow them as fast as I make them!) I would not hesitate in using your firm again you really did 'save my life'.Thank you once again.