Janome analysed the way other companies have manufactured their embroidery unit and produced a unique arm which is permanently attached to the machine. The arm guides the hoop to do embroidery and folds away when not being used. It is a very compact concept which makes Janome embroidery machines less bulky.
What a fantastic sewing machine, introducing the Janome MC15000 Quilt Maker not only does it sew and do embroidery, it has built-in WiFi so it is possible to use an iPad to edit and embroidery design and send it to the machine to be sewn out. You can monitor the machine progress via the iPad while watching the TV..! The speed at which the designs load on to the super-sized full colour touch screen really impressed us ... more Info
Although there was a glitch at the beginning, despite working on a skeleton staff the problem was quickly sorted and the delivery was ultra fast arriving next day! I will definitely use again as it gives one confidence that if there is a problem it is sorted. Thank you for working during this time, it is a lifeline for some of us and very much appreciated. Definitely 5 star service all round - Well Done
I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others.
Excellent service.I have ordered with you before and was very pleased with the efficiency that my order was acknowleged and sent to me. I will continue to order with you and will recommend you to my friends