Janome analysed the way other companies have manufactured their embroidery unit and produced a unique arm which is permanently attached to the machine. The arm guides the hoop to do embroidery and folds away when not being used. It is a very compact concept which makes Janome embroidery machines less bulky.
I would just like to say a huge thank you for such a quick and fantastic service. The sewing machine arrived today which was amazing considering I only placed the order a couple of days ago and live in Jersey. I would also like to thank you for including some accessories which was a real surprise. Although the cover wasn't the right one this more than made up for it. I will be highly recommending you to anyone I know thinking about purchasing a sewing machine. Customer service like this is incredibly rare these days. Thanks again from an extremely happy customer.
I can't believe how easy it has been to find the part that I need. Your listings are easy to follow and with regard to your bits and bobs section - it would take a long time and several miles of driving to find a shop that would have what I am looking for. I will keep your site in my favourites for future use.Thanks
I just wanted to say a BIG THANK YOU for doing a re-wrap on the Machine I ordered last week, it was requested by me so my Wife could not see any Identification on the Parcel as it is a Christmas Present !
Thanks Very Much, I will be back to Order other bits from you , so nice to deal with a company like yours !!
Best Wishes to All for a Happy Christmas and Good New Year.