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Spares & Parts for - Elna Ironing Press
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Testimonials
Rating
80%
Oh dear i do feel rather foolish regarding my whingeing emails of earlier today. the steam press arrived at 17:45 this evening...which means your service is totally wonderful and lives up your promises.. thankyou.. thankyou.. thankyou yours most sincerely
Sara
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Rating
100%
The A Team.
Found your team very helpful and truly appreciative of their opinion and support assisting me on the website and sharing their opinion on various sewing machines. I take my hat off to a kind gentleman who assisted me with an out of stock sewing machine today (28 Feb 2017).
After speaking with him, he put may faith back in mankind. I wanted to spend my money with Sewing Machine Sales and no other company simply because I felt the team have been far friendlier, professional and have a kinder attitude than other online sewing companies. Not wanting to sound negative, but have been looking to purchase a sewing machine over the past two weeks and felt rather unsettled and intimidated by a couple of online companies who will remain nameless, but I'd found them quite dismissive of my needs and came across quite abrupt with their one word answer when you spoke over the telephone or liaised in their online chat room. Saddened to say the experience left me feeling flat with a heavy heart. Delighted this is behind me now!!! And what swayed me towards Sewing Machine Sales was a nice gentleman from the Newcastle branch who took time out to listen to my requirements and shared his experience and opinion on the best self threading machine for me.
I didn't feel rushed or made to sound stupid for being a novice and beginner to this new arena of sewing. I have made my purchase today and look forward to the delivery of my first ever sewing machine ... Thank you ever so much Sewing Machine Sales ... I will most certainly sing from the roof tops how great you all are as team. Forever grateful Catherine from Wolverhampton
Catherine
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Rating
100%
I purchased a sewing machine over the phone. I was given all the information I needed with no "hard sell". The member of staff I spoke with was both friendly and professional. Excellent service.
Julia Mells
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Rating
100%
I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others.
Esther
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Rating
100%
Late last week I contacted you regarding the foot pedal control for my wife's New Home machine. Your engineer offered me good sound advice regarding my query about a possible supply. As a result I ordered your universal foot control. The unit arrived here in France today (less than a week!) and has been fitted. It works perfectly. Thank you for your prompt friendly service
Peter
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