The best customer service, product range, pricing and as a new customer I got the genuine feeling that the person on the other end of the telephone was going that extra mile!
It's been a very long time since I have had such great service that I felt duty bound to share my recognition of the hard work they do and to give an extra special thank you to this company.
I looked around for a high quality Sewing Machine and the closest I could find was John Lewis or Singer Outlet;
However Sewingmachinesales.co.uk not only had the best selection but unbelievably good deals.
Spoke to a very helpful, friendly and knowledgeable chap who took my order and within 2 hours!! I received an email that the Singer 5523 that my Mother was interested in was on its way.
In short - I was astounded when it arrived via DPD a Brand New Top of the Range Sewing Machine within 24hrs of contact - Now that's what I call Excellent Customer Service!
I highly recommend this company to everyone for highest quality Sewing Machines, the best price and ridiculously fast delivery plus it came with a 10 year Guarantee that puts John Lewis to shame!!
Thanks for making my family and I really happy,
Good job - Keep it Up!!
We received the footswitch today here in France. I have subsequently wired it into the Necchi machine without any problems at all. It works perfectly. I am totally impressed with your service and your expert help in this matter, and I thank you most sincerely
I have just purchased a SILVER REED SK155 CHUNKY KNITTING MACHINE and am so excited. This is my first purchase of a knitting machine and I was rather nervous in ensuring I purchased the one that was best for me and my requirements. Poor Andrew in Sales has been bombarded with questions from me and has been so patient in his replies. There has been absolutely no 'hard sell' techniques whatsoever. 100% thoroughly recommend this company.
As I am emailing you I am printing the instruction book out now!
Thought I would tell you before 5pm!
You have been a great help - and I think a valuable employee to you firm.
Enjoy your weekend
I always find them helpful. I do appreciate your very fast service and most of all the fact that you still make available the necessary items for machines which are not current models. Best Wishes for Christmas and The New Year.