10 Year Extended Warranty Registration

I am very pleased to be able to tell you that the Knitting machine which I ordered from you was delivered last Wednesday, six days after placing the order. Living, as I do, in a fairly remote part of the world, it is often very difficult to obtain items of a specialized nature so I was delighted to find your web-site and be able to purchase a knitting machine for which I have been searching for some time and unable to locate here in Australia. The ease of ordering and the exceptional speed of delivery was astonishing. Thank you for your wonderful service.

I just wanted to say thank you for the prompt and professional manner in which you dealt with my faulty purchase. I have received my replacement and it all works perfectly, so thank you. I will recommend your company to any friends who require your services. Kind regards, Karen

I would just like to say a huge thank you for such a quick and fantastic service. The sewing machine arrived today which was amazing considering I only placed the order a couple of days ago and live in Jersey. I would also like to thank you for including some accessories which was a real surprise. Although the cover wasn't the right one this more than made up for it. I will be highly recommending you to anyone I know thinking about purchasing a sewing machine. Customer service like this is incredibly rare these days. Thanks again from an extremely happy customer.

Received delivery of order well within the delivery time quoted - have not yet opened box to check item yet but am so very impressed with speed in which order was processed, dispatched and delivered. Thank you to all involved for the excellent service.

Just wanted to say that my recent order was my third, possibly not the largest orders but all the more delightful that the whole process from order to delivery has made me feel as though I am as important as anyone placing much larger orders. Highly recommend you as knowledgeable, efficient and with a good range of products.