King Cole Wool

Thank you so much! I placed an order on Tuesday morning and it was all delivered to me on the Thursday, in France - that is quicker than ordering something from France! My new sewing machine and various other bits and bobs were packaged brilliantly and all have arrived safely. In addition to what was already considered to be excellent customer service, Duke very kindly added a couple of complimentary packs of needles to my order, after I realised I had forgotten to order them. Not only that, upon checking my machine out, I have noticed that the main socket is correct for France, so I have no need to change it. I cannot praise the team enough. If anyone is 'considering' making a purchase from Sewing Machine Sales - just do it! You won't be sorry.

I do not know if this is the correct department but my sewing machine arrived today and I am stunned at the speed of your delivery to France. The courier even found the house, normally we have to let them know where we are when they arrive in the village because we do not have a number and the road is not easy to find. Some give up altogether and we have to go and pick up. I haven't opened the machine yet but if the machine is as good as your service it will be fantastic. Thanks a lot you should be proud of your service and I would recommend you to anyone. Have a nice day!

Really impressed, I usually only order from big household brands but Sewing Machine Sales had the best price and some great reviews on trust pilot. Everything was perfect from the order to delivery with lots of communication to update me on the order. Couldn’t have asked for a better service. I’ll be back :)

I would like to convey my thanks for the prompt response to my recent order. The clasps, Order No. ######, arrived in the mail last week and I very much appreciated the efficiency of your Sales Dept.

Just wanted to say I'm really impressed with your service. The spool cover I ordered was delivered today after ordering it only yesterday!! Fantastic service which makes a nice change these days.