I live locally to this shop and regularly visit to buy a range of sewing notions. I've just bought my third sewing machine from them and am really pleased with the customer service. I'm delighted to recommend this business to sewers of any level. A great range with excellent online ordering and delivery.
I have had in my possession for nearly 40 years and been the very proud owner of a Singer Steam Press - The Magic Steam Press CSP-1, as it is proudly labelled. I am 79 years of age, an ex dancer, producer, costume maker, curtain maker, toy maker and various other things that I have been able to use my all singing/all dancing delightful steam press (nickname: hotpress) to pursue a life of enjoyment all due to this beautiful machine.
I have NEVER had to contact, plead for assistance, to maintain it. It has seen many new, homemade pads and pretty covers and an assistant help to its tired spring control on its left side (a block of wood). I could never allow it to leave my home as I would have felt bereft of a best friend and I could never succumb to using an iron. Basically the reason for this epistle is to thank the manufacturer for making this the best friend of many women and men and bringing into the home the finest product of its kind.
Although there was a glitch at the beginning, despite working on a skeleton staff the problem was quickly sorted and the delivery was ultra fast arriving next day! I will definitely use again as it gives one confidence that if there is a problem it is sorted. Thank you for working during this time, it is a lifeline for some of us and very much appreciated. Definitely 5 star service all round - Well Done
Thank you so much for the excellent service which was fast as promised my machine arrived in the 2 days. I have used my new machine which just purr's compared to my singer 201 which is still in use and chugs. This was my first time using your site and I will certainly use it for all my sewing needs in future. Thank you to all concerned.