I was very impressed by the service I received from your company, the people were a joy to speak to and very helpful with my enquiry and i ordered my needles on one afternoon and they arrived the following morning.Brilliant service, i would recommend anyone to use this company. Thanks again.
Thank you so much! I placed an order on Tuesday morning and it was all delivered to me on the Thursday, in France - that is quicker than ordering something from France!
My new sewing machine and various other bits and bobs were packaged brilliantly and all have arrived safely.
In addition to what was already considered to be excellent customer service, Duke very kindly added a couple of complimentary packs of needles to my order, after I realised I had forgotten to order them. Not only that, upon checking my machine out, I have noticed that the main socket is correct for France, so I have no need to change it.
I cannot praise the team enough. If anyone is 'considering' making a purchase from Sewing Machine Sales - just do it! You won't be sorry.
Thanks for the prompt attention to my query and helping a poor computer illiterate around the website! The last covers I ordered arrived within a couple of days; I hope these will be as quick! Ten out of ten for customer service ! Regards
Thank you, my husband fixed spool pin into machine. Up and running again having waited 3 months for our local singer shop to get/or rather not get spool pin for me! Next time I'll contact you first. Thanks.