Excellent online ordering, Excellent customer service.
I looked at several web sites for our old (1978 model ) Singer sewing machine as the original foot control failed to function. Luckily, I found this site, value for money (about £10 cheaper than a competitor). When I had a query, I called the number on the site 2 times. I got a quick response on both occasions. Overall, excellent service. We are waiting for the parts to try on.
I wish to send my appreciation to every member of staff who dealt with my orders of a Brother Overlocker 4234d and a flatbed Brother XR27NT sewing machine plus a beautiful work table by Horn.
Not only are all these machines of first-class quality, BUT the workforce who dealt with me and my problems with being Very Deaf , were kind and understanding. Patience was their main quality and if anyone reading this message, needs to purchase a new sewing machine, then this is the company to contact for help all the way through the buying process.
I just wanted to say thank you for the prompt and professional manner in which you dealt with my faulty purchase. I have received my replacement and it all works perfectly, so thank you. I will recommend your company to any friends who require your services. Kind regards, Karen
Just wanted to say that my recent order was my third, possibly not the largest orders but all the more delightful that the whole process from order to delivery has made me feel as though I am as important as anyone placing much larger orders.
Highly recommend you as knowledgeable, efficient and with a good range of products.