Felting Tool Needle Holder

Thank you for your prompt attention to my order. I have now received the part and it fits perfect into the handle of my vintage machine. I have used your service before for embroidery thread that also arrived promptly and well packaged. I hope to shop again with you and have nothing but praise for your service and gladly recommend your internet shopping site to all prospective customers.

As I neither tweet nor have a facebook account, I thought I would send you an old fashioned email ! Thank you for the very prompt delivery and excellent service. It is really helpful to be notified about the estimated time of delivery. Many thanks again

Hi, just wanted to let you know how impressed I was with the recent service my machine had under warranty. When i bought it I was a bit concerned about something going wrong after making a purchase on the internet, but I needn't have been concerned. The pick up, repair and delivery back to my home was very efficient and dare I say the machine is working better than ever! Thanks very much

Had nothing but excellent customer service. From advice on what sewing machine would be suitable for what I want, to keeping me updated on my NEXT DAY delivery!! Customer service is above and beyond. The ONLY place to buy a machine

The A Team. Found your team very helpful and truly appreciative of their opinion and support assisting me on the website and sharing their opinion on various sewing machines. I take my hat off to a kind gentleman who assisted me with an out of stock sewing machine today (28 Feb 2017). After speaking with him, he put may faith back in mankind. I wanted to spend my money with Sewing Machine Sales and no other company simply because I felt the team have been far friendlier, professional and have a kinder attitude than other online sewing companies. Not wanting to sound negative, but have been looking to purchase a sewing machine over the past two weeks and felt rather unsettled and intimidated by a couple of online companies who will remain nameless, but I'd found them quite dismissive of my needs and came across quite abrupt with their one word answer when you spoke over the telephone or liaised in their online chat room. Saddened to say the experience left me feeling flat with a heavy heart. Delighted this is behind me now!!! And what swayed me towards Sewing Machine Sales was a nice gentleman from the Newcastle branch who took time out to listen to my requirements and shared his experience and opinion on the best self threading machine for me. I didn't feel rushed or made to sound stupid for being a novice and beginner to this new arena of sewing. I have made my purchase today and look forward to the delivery of my first ever sewing machine ... Thank you ever so much Sewing Machine Sales ... I will most certainly sing from the roof tops how great you all are as team. Forever grateful Catherine from Wolverhampton