The best customer service, product range, pricing and as a new customer I got the genuine feeling that the person on the other end of the telephone was going that extra mile!
It's been a very long time since I have had such great service that I felt duty bound to share my recognition of the hard work they do and to give an extra special thank you to this company.
I looked around for a high quality Sewing Machine and the closest I could find was John Lewis or Singer Outlet;
However Sewingmachinesales.co.uk not only had the best selection but unbelievably good deals.
Spoke to a very helpful, friendly and knowledgeable chap who took my order and within 2 hours!! I received an email that the Singer 5523 that my Mother was interested in was on its way.
In short - I was astounded when it arrived via DPD a Brand New Top of the Range Sewing Machine within 24hrs of contact - Now that's what I call Excellent Customer Service!
I highly recommend this company to everyone for highest quality Sewing Machines, the best price and ridiculously fast delivery plus it came with a 10 year Guarantee that puts John Lewis to shame!!
Thanks for making my family and I really happy,
Good job - Keep it Up!!
Google search for a problem with my sewing machine brought me to this site. Easy to find the part I needed, cost of the part and postage were very reasonable, placing the order very straightforward. I was impressed that spares are still available for a 40 year old machine.
I wish to send my appreciation to every member of staff who dealt with my orders of a Brother Overlocker 4234d and a flatbed Brother XR27NT sewing machine plus a beautiful work table by Horn.
Not only are all these machines of first-class quality, BUT the workforce who dealt with me and my problems with being Very Deaf , were kind and understanding. Patience was their main quality and if anyone reading this message, needs to purchase a new sewing machine, then this is the company to contact for help all the way through the buying process.