I have just purchased a cover machine for my wife's upcoming birthday. I emailed some questions and received a prompt reply from Andrew who was very helpful. I am not normally one to write reviews but i feel the service i have received has been second to none. He even held the machine for 24 hours for me whilst i consulted other family members as this was to be joint present. Genuinely impressed. Thank you so much.
A great big thank you to Chris for sorting and replacing the quilting/patchwork 1/4 inch foot and guide. The guide was missing when I received the item and you have been very helpful and I have received the replacement. Thank you and kind regard
I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others.
As usual, great service. Delivery always on time. I will continue to order from them, as I know if I am doing a project & then realise that I am running out of cotton etc, I can get some from them the next day. So we will recommend anyone wanting a great service, to place an order.