Janome Ivory Handy Thread Snips

Very impressed by the brilliant and very prompt service. The machine was delivered 2 days after I ordered it and it’s fantastic. Thank you for providing such an outstanding and efficient service.

Hi Colin, We received the foot switch today here in France. I have subsequently wired it into the singer sewing machine without any problems at all. It works perfectly. I am totally impressed with your service and your expert help in this matter, and I thank you most sincerely.

Just wanted to say I'm really impressed with your service. The spool cover I ordered was delivered today after ordering it only yesterday!! Fantastic service which makes a nice change these days.

I wish to commend your company on being able to supply me with parts, and also you personally Christian, for your excellent / efficient customer service.I would estimate the sewing machine (Model R85) has been owned by my wife (who sadly died in July 12) for between 55/60 years. In that time it has done a massive amount of work regularly and upto recent times. I do not recall at any time in those long years it has failed. Recently, when the motor continually ran, I thought that's it, the end of the road for the treasured/family heirloom has finally come.For the sake of my wifes memory, I thought I cannot let dear "R85" die. A check on the internet, revealed your business name, I 'phoned you and from that moment, gloom was replaced with happiness. You immediately knew what the problem was, said you could supply the necessary replacement part and an order was placed.Following a very fast delivery service, the part arrived, I easily fitted it and hey-ho, dear old "R85" has a new lease of life. Here's to the next 55 / 60 years of active life, which I'm sure our daughter who inherited the machine, will enjoy ( at least I now know where to get spares/service.Thank you so much Christian

I was very impressed by the service I received from your company, the people were a joy to speak to and very helpful with my enquiry and i ordered my needles on one afternoon and they arrived the following morning.Brilliant service, i would recommend anyone to use this company. Thanks again.