Hi, just wanted to let you know how impressed I was with the recent service my machine had under warranty. When i bought it I was a bit concerned about something going wrong after making a purchase on the internet, but I needn't have been concerned. The pick up, repair and delivery back to my home was very efficient and dare I say the machine is working better than ever! Thanks very much
Just wanted to say a very big thank you for all your help in getting the spares I needed for my tailor's dummy. Pleased to say it's repaired and fully working. Special thanks to David McCreadie for all his help and emails. Not a criticism but considering they were dispatched on 1st June I didn't actually receive them until yesterday 8th June. Think Royal Mail is "snail mail"!!
Although there was a glitch at the beginning, despite working on a skeleton staff the problem was quickly sorted and the delivery was ultra fast arriving next day! I will definitely use again as it gives one confidence that if there is a problem it is sorted. Thank you for working during this time, it is a lifeline for some of us and very much appreciated. Definitely 5 star service all round - Well Done