Received delivery of order well within the delivery time quoted - have not yet opened box to check item yet but am so very impressed with speed in which order was processed, dispatched and delivered.
Thank you to all involved for the excellent service.
The Standard Universal DIY Type Foot Control I ordered late on Tuesday afternoon arrived here in Jersey this (Thursday) morning, despite the gales and the closeness to Christmas. Many thanks for a user-friendly website for ordering spares, and your prompt despatch. The stout box provided adequate protection. I've fitted the controller and it is working. Best wishes to you all for Christmas and the New Year
You promote excellent customer service on your website; I can see why! I don't have a question, I just wanted to thank the lovely man who phoned me just now to explain why I had received a different model sewing machine from the one I ordered. Human, friendly, prompt, knowledgeable, reassuring and witty.
My foot control arrived on Wednesday and is in full working order, thank you for the prompt delivery and for the saving of £20 (price at the shop £60). You have another satisfied customer. Thanks again.