Genuine Brother polyester embroidery thread with a lovely satin finish in the most beautiful colours. This thread is ideal for machine embroidery and is good value on a 300m spool. The thread is designed to run at the high speeds demanded by todays machines
Hi, just wanted to let you know how impressed I was with the recent service my machine had under warranty. When i bought it I was a bit concerned about something going wrong after making a purchase on the internet, but I needn't have been concerned. The pick up, repair and delivery back to my home was very efficient and dare I say the machine is working better than ever! Thanks very much
I phoned on Tuesday about a replacement drive pulley for my 40 year-old Grannies sewing machine. At Duke's suggestion I sent the old one which he received on Wednesday, and I got the replacement today. Wonderful service.
Excellent online ordering, Excellent customer service.
I looked at several web sites for our old (1978 model ) Singer sewing machine as the original foot control failed to function. Luckily, I found this site, value for money (about £10 cheaper than a competitor). When I had a query, I called the number on the site 2 times. I got a quick response on both occasions. Overall, excellent service. We are waiting for the parts to try on.
I had a nightmare with another online company who really messed me about, but after reading Trustpilot reviews about this one I ordered the same machine from here and as a bonus it was £70 cheaper. Plus, I could have got next day delivery for no extra cost but opted for a weekend delivery instead for an extra charge (given that I'd saved so much anyway).
The service was excellent, and I was fully informed about where my machine was in the system and then when it was out for delivery. It arrived on time and I'm delighted with it - if a little intimidated as it's very technical and I'm not!
I'll definitely use this company again and would highly recommend them to anyone else.