Delighted with service received: very helpful e-mail and telephone responses to our queries which concerned a Bernina foot controller not giving reliable slow speed control suitable for a sewing machine beginner. A replacement was ordered and came by return of post. Super service and the replacement was very satisfactory.
Just to say many thanks for your brilliant service. I only ordered my machine on Sunday evening and it arrived on Tuesday lunchtime. The couriers gave me a one hour slot and they were exactly on time. I couldn't believe the amount of "freebies" that came with the machine, extension table, quilting feet, scissor set, box of threads and even a little sewing kit. If your level of aftercare matches this, should I need it, I will be very pleased.