I have just purchased a SILVER REED SK155 CHUNKY KNITTING MACHINE and am so excited. This is my first purchase of a knitting machine and I was rather nervous in ensuring I purchased the one that was best for me and my requirements. Poor Andrew in Sales has been bombarded with questions from me and has been so patient in his replies. There has been absolutely no 'hard sell' techniques whatsoever. 100% thoroughly recommend this company.