I asked for help re finding the right machine for my needs, wanting to start sewing again after years of not doing so. I was sent a reply very quickly with a suggestion of which machine would be best for me. I researched this! Finding it to have good reviews, I order it straight away. I found the site very easy to use, very helpful and the best price I could find for the machine I ordered.
I would like this e-mail to be given to your employer please.
On Tuesday I placed an order with your Company via Belinda. Although short staffed she went to
extra lengths to process my order as I do not want to give card details online and always place my orders by phone.
She was excellent. Courteous, efficient with a sense of humour. If the rest of your staff are like
this I have no need to look elsewhere for my supplies.
She is a credit to your Company.
Once again many thanks Belinda.
Excellent online ordering, Excellent customer service.
I looked at several web sites for our old (1978 model ) Singer sewing machine as the original foot control failed to function. Luckily, I found this site, value for money (about £10 cheaper than a competitor). When I had a query, I called the number on the site 2 times. I got a quick response on both occasions. Overall, excellent service. We are waiting for the parts to try on.
Late last week I contacted you regarding the foot pedal control for my wife's New Home machine. Your engineer offered me good sound advice regarding my query about a possible supply. As a result I ordered your universal foot control. The unit arrived here in France today (less than a week!) and has been fitted. It works perfectly. Thank you for your prompt friendly service