You promote excellent customer service on your website; I can see why! I don't have a question, I just wanted to thank the lovely man who phoned me just now to explain why I had received a different model sewing machine from the one I ordered. Human, friendly, prompt, knowledgeable, reassuring and witty.
As I neither tweet nor have a facebook account, I thought I would send you an old fashioned email ! Thank you for the very prompt delivery and excellent service. It is really helpful to be notified about the estimated time of delivery.
Many thanks again
Many thanks for the fantastic service you have provided. I ordered the machine I wanted for the lowest price and it was delivered less than 24 hours later to my elderly parents who live in the middle of nowhere! Very impressed.