Madeira Metallic Thread 200m Silver

I wish to commend your company on being able to supply me with parts, and also you personally Christian, for your excellent / efficient customer service.I would estimate the sewing machine (Model R85) has been owned by my wife (who sadly died in July 12) for between 55/60 years. In that time it has done a massive amount of work regularly and upto recent times. I do not recall at any time in those long years it has failed. Recently, when the motor continually ran, I thought that's it, the end of the road for the treasured/family heirloom has finally come.For the sake of my wifes memory, I thought I cannot let dear "R85" die. A check on the internet, revealed your business name, I 'phoned you and from that moment, gloom was replaced with happiness. You immediately knew what the problem was, said you could supply the necessary replacement part and an order was placed.Following a very fast delivery service, the part arrived, I easily fitted it and hey-ho, dear old "R85" has a new lease of life. Here's to the next 55 / 60 years of active life, which I'm sure our daughter who inherited the machine, will enjoy ( at least I now know where to get spares/service.Thank you so much Christian

This is the first time I have shopped with this company and I can happily say I will be doing so again, they have helped me to identify what kind of machine I own, they have also stocked parts for it that I need, as well as stocking other elements I needed to improve my sewing skills. I am thoroughly impressed and have a new favorite online shop for sewing and haberdashery needs!

My machine arrived safe and sound on Tuesday. I was very pleased with the simple ordering system, the price and the speed of delivery. It came beautifully packed. I bought this particular machine as a friend had it and I was impressed with its functionality. This week-end will be my first opportunity to test it. Many thanks

Just wanted to say, after searching several sites - not really sure what I was looking for - I came across your site which was very clear and showed me exactly which part I needed to mend my machine THANK GOODNESS!! and thank you for your prompt service, I will be buying from you again.

I just wanted to say thank you for the prompt and professional manner in which you dealt with my faulty purchase. I have received my replacement and it all works perfectly, so thank you. I will recommend your company to any friends who require your services. Kind regards, Karen