Janome 8 X 11inch Macro Hoop Mc11000

I wish to commend your company on being able to supply me with parts, and also you personally Christian, for your excellent / efficient customer service.I would estimate the sewing machine (Model R85) has been owned by my wife (who sadly died in July 12) for between 55/60 years. In that time it has done a massive amount of work regularly and upto recent times. I do not recall at any time in those long years it has failed. Recently, when the motor continually ran, I thought that's it, the end of the road for the treasured/family heirloom has finally come.For the sake of my wifes memory, I thought I cannot let dear "R85" die. A check on the internet, revealed your business name, I 'phoned you and from that moment, gloom was replaced with happiness. You immediately knew what the problem was, said you could supply the necessary replacement part and an order was placed.Following a very fast delivery service, the part arrived, I easily fitted it and hey-ho, dear old "R85" has a new lease of life. Here's to the next 55 / 60 years of active life, which I'm sure our daughter who inherited the machine, will enjoy ( at least I now know where to get spares/service.Thank you so much Christian

My singer sewing machine has arrived - new as (they say repacked!!) It is brilliant service, excellent pack of freebies and the best price I could find on the internet. Ordered yesterday - arrived at 1.45pm today. Thanks

Just to say say thank you for Christian for sorting out the problem with my order. Replacement arrived today and all seems to be well with it. Kind regards

Excellent service and price. Fast delivery. Ordered Wednesday arrived Friday. I am sewing with my Janome 219 S already. Thank you

Good product supplied in good time. Will definitely support this company again and recommend to others. Very pleased.