Bernina Sewing Machine Walking Foot #50

I wish to commend your company on being able to supply me with parts, and also you personally Christian, for your excellent / efficient customer service.I would estimate the sewing machine (Model R85) has been owned by my wife (who sadly died in July 12) for between 55/60 years. In that time it has done a massive amount of work regularly and upto recent times. I do not recall at any time in those long years it has failed. Recently, when the motor continually ran, I thought that's it, the end of the road for the treasured/family heirloom has finally come.For the sake of my wifes memory, I thought I cannot let dear "R85" die. A check on the internet, revealed your business name, I 'phoned you and from that moment, gloom was replaced with happiness. You immediately knew what the problem was, said you could supply the necessary replacement part and an order was placed.Following a very fast delivery service, the part arrived, I easily fitted it and hey-ho, dear old "R85" has a new lease of life. Here's to the next 55 / 60 years of active life, which I'm sure our daughter who inherited the machine, will enjoy ( at least I now know where to get spares/service.Thank you so much Christian

I had the brother f420 bought for me , what a machine ! It’s the best machine I Have used to date and getting the free kit was just another BONUS !, It’s fantastic, my son said applying for finance was so easy and quick the company were brilliant. The machine came 48 hours later I didn’t get a text or email saying when it would be delivered but I was so excited when I opened the door! Will not shop anywhere else for my machines now, really friendly and helpful people this company really knows how to treat the customer right ! 5*

Website very easy to browse and found what I wanted straight away. Excellent Customer Service, no matter the size of your order. Very good quality goods for sale. Excellent Business and I would certainly recommend. Thank you.

Delighted with service received: very helpful e-mail and telephone responses to our queries which concerned a Bernina foot controller not giving reliable slow speed control suitable for a sewing machine beginner. A replacement was ordered and came by return of post. Super service and the replacement was very satisfactory.

Just to say thank you for prompt delivery and excellent service: i would have hated to part with my beloved and well used sewing machine bought in London in 1978!!!