Elna 1/4" Seam Foot

I phoned Sewing Machine Sales in distress. The hinge on my precious Bernina foot pedal had broken. I was considering purchasing a cheap replacement machine but the technical team said I would not get the build quality of my current model. But, they could use 3D printing to mend my pedal! Such honesty and efficiency is rare these days. For a remarkably low cost I now have a fully functioning machine. I am so very pleased. If ever I do replace my vintage Bernina, I will come to this company. Excellent!

Just a thank you for the speedy delivery of the part that I ordered. Arrived safely today. Ann Roberts Larnaca, Cyprus

This is not a question but I could not see where to send a testimonial, so here it is... My Singer 400 Series machine broke down at lunchtime on Friday. Found your website and diagnosed a broken top bevel gear breakage. Ordered the gear online right then. The gear arrived by post at 2pm the following day and I was back sewing in the afternoon - just 28 hours later. Not bad in the best of circumstances, but exceptional when you consider I live in the Outer Hebrides. Well done.

Thank you so much! I placed an order on Tuesday morning and it was all delivered to me on the Thursday, in France - that is quicker than ordering something from France! My new sewing machine and various other bits and bobs were packaged brilliantly and all have arrived safely. In addition to what was already considered to be excellent customer service, Duke very kindly added a couple of complimentary packs of needles to my order, after I realised I had forgotten to order them. Not only that, upon checking my machine out, I have noticed that the main socket is correct for France, so I have no need to change it. I cannot praise the team enough. If anyone is 'considering' making a purchase from Sewing Machine Sales - just do it! You won't be sorry.

I ordered my machine which was easy and check out easy. I found the machine I wanted and a good price, and cheaper than amazon.