Husqvarna Bias Binder 1/4 (6mm)

The A Team. Found your team very helpful and truly appreciative of their opinion and support assisting me on the website and sharing their opinion on various sewing machines. I take my hat off to a kind gentleman who assisted me with an out of stock sewing machine today (28 Feb 2017). After speaking with him, he put may faith back in mankind. I wanted to spend my money with Sewing Machine Sales and no other company simply because I felt the team have been far friendlier, professional and have a kinder attitude than other online sewing companies. Not wanting to sound negative, but have been looking to purchase a sewing machine over the past two weeks and felt rather unsettled and intimidated by a couple of online companies who will remain nameless, but I'd found them quite dismissive of my needs and came across quite abrupt with their one word answer when you spoke over the telephone or liaised in their online chat room. Saddened to say the experience left me feeling flat with a heavy heart. Delighted this is behind me now!!! And what swayed me towards Sewing Machine Sales was a nice gentleman from the Newcastle branch who took time out to listen to my requirements and shared his experience and opinion on the best self threading machine for me. I didn't feel rushed or made to sound stupid for being a novice and beginner to this new arena of sewing. I have made my purchase today and look forward to the delivery of my first ever sewing machine ... Thank you ever so much Sewing Machine Sales ... I will most certainly sing from the roof tops how great you all are as team. Forever grateful Catherine from Wolverhampton

Great quality fabric - great price. Inevitable delay with delivery amidst COVID-19 chaos but that cant be helped -affecting every business just now.

Hi, I've just received my lovely new sewing machine with all the bits, will check properly when I get home tonight and do a test drive. Thank you for all your help, great service. Kindest regards

I would like this e-mail to be given to your employer please. On Tuesday I placed an order with your Company via Belinda. Although short staffed she went to extra lengths to process my order as I do not want to give card details online and always place my orders by phone. She was excellent. Courteous, efficient with a sense of humour. If the rest of your staff are like this I have no need to look elsewhere for my supplies. She is a credit to your Company. Once again many thanks Belinda.

Good customer service, I received a faulty item and got replacement sent out right away. This was the first time I had shopped but won’t be the last. Thank you!