Janome Sewing Machine Satin Stitch Foot

Excellent online ordering, Excellent customer service. I looked at several web sites for our old (1978 model ) Singer sewing machine as the original foot control failed to function. Luckily, I found this site, value for money (about £10 cheaper than a competitor). When I had a query, I called the number on the site 2 times. I got a quick response on both occasions. Overall, excellent service. We are waiting for the parts to try on.

As I am emailing you I am printing the instruction book out now! Thought I would tell you before 5pm! You have been a great help - and I think a valuable employee to you firm. Enjoy your weekend Thanks again

I am very happy with my Silver Reed SK 840 and the accessories I bought. Good and fast service

I have had in my possession for nearly 40 years and been the very proud owner of a Singer Steam Press - The Magic Steam Press CSP-1, as it is proudly labelled. I am 79 years of age, an ex dancer, producer, costume maker, curtain maker, toy maker and various other things that I have been able to use my all singing/all dancing delightful steam press (nickname: hotpress) to pursue a life of enjoyment all due to this beautiful machine. I have NEVER had to contact, plead for assistance, to maintain it. It has seen many new, homemade pads and pretty covers and an assistant help to its tired spring control on its left side (a block of wood). I could never allow it to leave my home as I would have felt bereft of a best friend and I could never succumb to using an iron. Basically the reason for this epistle is to thank the manufacturer for making this the best friend of many women and men and bringing into the home the finest product of its kind.

I just wanted to say thanks to you all for the great repair, and customer service. You really were good at keeping me updated, and I'm thrilled with the result. I got my machine back today and I've already turned up a pair of trousers. It's not worked so well for ages. It's just a shame about the lid. The machine was an 18th birthday present from my nan & grandad in 1975, so has huge sentimental value as well a practical value. Anyway, I see you do a range of carry bags. I think that's the future! Please pass on my gratitude to everyone involved with the order.