Singer Satin Stitch Foot Singer

I just wanted to say thanks to you all for the great repair, and customer service. You really were good at keeping me updated, and I'm thrilled with the result. I got my machine back today and I've already turned up a pair of trousers. It's not worked so well for ages. It's just a shame about the lid. The machine was an 18th birthday present from my nan & grandad in 1975, so has huge sentimental value as well a practical value. Anyway, I see you do a range of carry bags. I think that's the future! Please pass on my gratitude to everyone involved with the order.

I ordered a new bobbin case and it has arrived in 4 days and I live in France brilliant service many thanks!

Just to say many thanks for your brilliant service. I only ordered my machine on Sunday evening and it arrived on Tuesday lunchtime. The couriers gave me a one hour slot and they were exactly on time. I couldn't believe the amount of "freebies" that came with the machine, extension table, quilting feet, scissor set, box of threads and even a little sewing kit. If your level of aftercare matches this, should I need it, I will be very pleased.

The A Team. Found your team very helpful and truly appreciative of their opinion and support assisting me on the website and sharing their opinion on various sewing machines. I take my hat off to a kind gentleman who assisted me with an out of stock sewing machine today (28 Feb 2017). After speaking with him, he put may faith back in mankind. I wanted to spend my money with Sewing Machine Sales and no other company simply because I felt the team have been far friendlier, professional and have a kinder attitude than other online sewing companies. Not wanting to sound negative, but have been looking to purchase a sewing machine over the past two weeks and felt rather unsettled and intimidated by a couple of online companies who will remain nameless, but I'd found them quite dismissive of my needs and came across quite abrupt with their one word answer when you spoke over the telephone or liaised in their online chat room. Saddened to say the experience left me feeling flat with a heavy heart. Delighted this is behind me now!!! And what swayed me towards Sewing Machine Sales was a nice gentleman from the Newcastle branch who took time out to listen to my requirements and shared his experience and opinion on the best self threading machine for me. I didn't feel rushed or made to sound stupid for being a novice and beginner to this new arena of sewing. I have made my purchase today and look forward to the delivery of my first ever sewing machine ... Thank you ever so much Sewing Machine Sales ... I will most certainly sing from the roof tops how great you all are as team. Forever grateful Catherine from Wolverhampton

Can’t praise Sewing Machine Sales enough, the service is second to none and the speed of delivery for a large item was brilliant. I will go nowhere else in future. Well done.