Slant Even Feed / Walking Foot Screw On Singer

I have just purchased a cover machine for my wife's upcoming birthday. I emailed some questions and received a prompt reply from Andrew who was very helpful. I am not normally one to write reviews but i feel the service i have received has been second to none. He even held the machine for 24 hours for me whilst i consulted other family members as this was to be joint present. Genuinely impressed. Thank you so much.

Just to mention a gentlemen on the telesales team give me good advice and very patiently explain the products before i placed the order on line. thank you and very pleased with my purchase

I really couldn't be happier, customer service have been very helpful, kept me informed from initial order, through to delivery. The whole process was very quick and my new mach

I wish to commend your company on being able to supply me with parts, and also you personally Christian, for your excellent / efficient customer service.I would estimate the sewing machine (Model R85) has been owned by my wife (who sadly died in July 12) for between 55/60 years. In that time it has done a massive amount of work regularly and upto recent times. I do not recall at any time in those long years it has failed. Recently, when the motor continually ran, I thought that's it, the end of the road for the treasured/family heirloom has finally come.For the sake of my wifes memory, I thought I cannot let dear "R85" die. A check on the internet, revealed your business name, I 'phoned you and from that moment, gloom was replaced with happiness. You immediately knew what the problem was, said you could supply the necessary replacement part and an order was placed.Following a very fast delivery service, the part arrived, I easily fitted it and hey-ho, dear old "R85" has a new lease of life. Here's to the next 55 / 60 years of active life, which I'm sure our daughter who inherited the machine, will enjoy ( at least I now know where to get spares/service.Thank you so much Christian

Very impressed with the service - a comprehensive list of spares on your web site, the answer to my telephone query was straight forward and to the point, while the (free) delivery by first class mail arrived next day - couldn't believe it! All excellent.