Janome MC350e Instruction Book

I had a nightmare with another online company who really messed me about, but after reading Trustpilot reviews about this one I ordered the same machine from here and as a bonus it was £70 cheaper. Plus, I could have got next day delivery for no extra cost but opted for a weekend delivery instead for an extra charge (given that I'd saved so much anyway). The service was excellent, and I was fully informed about where my machine was in the system and then when it was out for delivery. It arrived on time and I'm delighted with it - if a little intimidated as it's very technical and I'm not! I'll definitely use this company again and would highly recommend them to anyone else.

I really couldn't be happier, customer service have been very helpful, kept me informed from initial order, through to delivery. The whole process was very quick and my new mach

Received delivery of order well within the delivery time quoted - have not yet opened box to check item yet but am so very impressed with speed in which order was processed, dispatched and delivered. Thank you to all involved for the excellent service.

I have just purchased a cover machine for my wife's upcoming birthday. I emailed some questions and received a prompt reply from Andrew who was very helpful. I am not normally one to write reviews but i feel the service i have received has been second to none. He even held the machine for 24 hours for me whilst i consulted other family members as this was to be joint present. Genuinely impressed. Thank you so much.

I've used this company many times over the years and have always been impressed with the customer service and value for money. I regularly recommend them to others.