Decalifier Screw Plug

The company have been extremely helpful to help find the machine I want and have responded to my queries and enquiries by telephone promptly, professionally and friendly. I have yet to receive my machine but have every faith in this company that it will arrive promptly and safely.

You promote excellent customer service on your website; I can see why! I don't have a question, I just wanted to thank the lovely man who phoned me just now to explain why I had received a different model sewing machine from the one I ordered. Human, friendly, prompt, knowledgeable, reassuring and witty.

I've used this company many times over the years and have always been impressed with the customer service and value for money. I regularly recommend them to others.

Thank you so much! I placed an order on Tuesday morning and it was all delivered to me on the Thursday, in France - that is quicker than ordering something from France! My new sewing machine and various other bits and bobs were packaged brilliantly and all have arrived safely. In addition to what was already considered to be excellent customer service, Duke very kindly added a couple of complimentary packs of needles to my order, after I realised I had forgotten to order them. Not only that, upon checking my machine out, I have noticed that the main socket is correct for France, so I have no need to change it. I cannot praise the team enough. If anyone is 'considering' making a purchase from Sewing Machine Sales - just do it! You won't be sorry.

Ordered Singer Heavy Duty 4423 on Sunday morning, received dispatch email Monday afternoon and the machine was delivered Tuesday morning - excellent service. Only still just playing around and getting used to the machine but so far is easy to use. As said, great service, very quick delivery- thank you ????