I had a nightmare with another online company who really messed me about, but after reading Trustpilot reviews about this one I ordered the same machine from here and as a bonus it was £70 cheaper. Plus, I could have got next day delivery for no extra cost but opted for a weekend delivery instead for an extra charge (given that I'd saved so much anyway).
The service was excellent, and I was fully informed about where my machine was in the system and then when it was out for delivery. It arrived on time and I'm delighted with it - if a little intimidated as it's very technical and I'm not!
I'll definitely use this company again and would highly recommend them to anyone else.
I have had in my possession for nearly 40 years and been the very proud owner of a Singer Steam Press - The Magic Steam Press CSP-1, as it is proudly labelled. I am 79 years of age, an ex dancer, producer, costume maker, curtain maker, toy maker and various other things that I have been able to use my all singing/all dancing delightful steam press (nickname: hotpress) to pursue a life of enjoyment all due to this beautiful machine.
I have NEVER had to contact, plead for assistance, to maintain it. It has seen many new, homemade pads and pretty covers and an assistant help to its tired spring control on its left side (a block of wood). I could never allow it to leave my home as I would have felt bereft of a best friend and I could never succumb to using an iron. Basically the reason for this epistle is to thank the manufacturer for making this the best friend of many women and men and bringing into the home the finest product of its kind.
A great big thank you to Chris for sorting and replacing the quilting/patchwork 1/4 inch foot and guide. The guide was missing when I received the item and you have been very helpful and I have received the replacement. Thank you and kind regard