I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others.
This is the first time I have shopped with this company and I can happily say I will be doing so again, they have helped me to identify what kind of machine I own, they have also stocked parts for it that I need, as well as stocking other elements I needed to improve my sewing skills. I am thoroughly impressed and have a new favorite online shop for sewing and haberdashery needs!
I just wanted to say a BIG THANK YOU for doing a re-wrap on the Machine I ordered last week, it was requested by me so my Wife could not see any Identification on the Parcel as it is a Christmas Present !
Thanks Very Much, I will be back to Order other bits from you , so nice to deal with a company like yours !!
Best Wishes to All for a Happy Christmas and Good New Year.
The Standard Universal DIY Type Foot Control I ordered late on Tuesday afternoon arrived here in Jersey this (Thursday) morning, despite the gales and the closeness to Christmas. Many thanks for a user-friendly website for ordering spares, and your prompt despatch. The stout box provided adequate protection. I've fitted the controller and it is working. Best wishes to you all for Christmas and the New Year