Bugle Beads

I have just purchased a cover machine for my wife's upcoming birthday. I emailed some questions and received a prompt reply from Andrew who was very helpful. I am not normally one to write reviews but i feel the service i have received has been second to none. He even held the machine for 24 hours for me whilst i consulted other family members as this was to be joint present. Genuinely impressed. Thank you so much.

Oh dear i do feel rather foolish regarding my whingeing emails of earlier today. the steam press arrived at 17:45 this evening...which means your service is totally wonderful and lives up your promises.. thankyou.. thankyou.. thankyou yours most sincerely

Everyone in my enquiries were very helpful and went the extra mile for me to achieve what was a difficult enquiry on an old singer sewing machine.Especially the spares representative. Thanks you.

I would like to convey my thanks for the prompt response to my recent order. The clasps, Order No. ######, arrived in the mail last week and I very much appreciated the efficiency of your Sales Dept.

I have just purchased a SILVER REED SK155 CHUNKY KNITTING MACHINE and am so excited. This is my first purchase of a knitting machine and I was rather nervous in ensuring I purchased the one that was best for me and my requirements. Poor Andrew in Sales has been bombarded with questions from me and has been so patient in his replies. There has been absolutely no 'hard sell' techniques whatsoever. 100% thoroughly recommend this company.