I had a nightmare with another online company who really messed me about, but after reading Trustpilot reviews about this one I ordered the same machine from here and as a bonus it was £70 cheaper. Plus, I could have got next day delivery for no extra cost but opted for a weekend delivery instead for an extra charge (given that I'd saved so much anyway).
The service was excellent, and I was fully informed about where my machine was in the system and then when it was out for delivery. It arrived on time and I'm delighted with it - if a little intimidated as it's very technical and I'm not!
I'll definitely use this company again and would highly recommend them to anyone else.
Many thanks for the fantastic service you have provided. I ordered the machine I wanted for the lowest price and it was delivered less than 24 hours later to my elderly parents who live in the middle of nowhere! Very impressed.
Google search for a problem with my sewing machine brought me to this site. Easy to find the part I needed, cost of the part and postage were very reasonable, placing the order very straightforward. I was impressed that spares are still available for a 40 year old machine.
I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others. Kind regards