Hemline Gold - Hand Needles Tapestry (Sizes 18 - 22)

I wish to commend your company on being able to supply me with parts, and also you personally Christian, for your excellent / efficient customer service.I would estimate the sewing machine (Model R85) has been owned by my wife (who sadly died in July 12) for between 55/60 years. In that time it has done a massive amount of work regularly and upto recent times. I do not recall at any time in those long years it has failed. Recently, when the motor continually ran, I thought that's it, the end of the road for the treasured/family heirloom has finally come.For the sake of my wifes memory, I thought I cannot let dear "R85" die. A check on the internet, revealed your business name, I 'phoned you and from that moment, gloom was replaced with happiness. You immediately knew what the problem was, said you could supply the necessary replacement part and an order was placed.Following a very fast delivery service, the part arrived, I easily fitted it and hey-ho, dear old "R85" has a new lease of life. Here's to the next 55 / 60 years of active life, which I'm sure our daughter who inherited the machine, will enjoy ( at least I now know where to get spares/service.Thank you so much Christian

Excellent service and price. Fast delivery. Ordered Wednesday arrived Friday. I am sewing with my Janome 219 S already. Thank you

Google search for a problem with my sewing machine brought me to this site. Easy to find the part I needed, cost of the part and postage were very reasonable, placing the order very straightforward. I was impressed that spares are still available for a 40 year old machine.

Ordered online and the process was quick and easy. My machine was dispatched promptly. I had a query about something and emailed the company. I had a very quick and helpful response. I was very impressed with the polite and friendly attitude of Andrew who was extremely helpful and patient with me. I have already recommended this company to my friend who is looking to purchase the same machine that I got. I will definitely use this company for any future purchases as I feel fully confident that they will provide an excellent service.

Received delivery of order well within the delivery time quoted - have not yet opened box to check item yet but am so very impressed with speed in which order was processed, dispatched and delivered. Thank you to all involved for the excellent service.