This is not a question but I could not see where to send a testimonial, so here it is...
My Singer 400 Series machine broke down at lunchtime on Friday. Found your website and diagnosed a broken top bevel gear breakage. Ordered the gear online right then. The gear arrived by post at 2pm the following day and I was back sewing in the afternoon - just 28 hours later. Not bad in the best of circumstances, but exceptional when you consider I live in the Outer Hebrides. Well done.
Although there was a glitch at the beginning, despite working on a skeleton staff the problem was quickly sorted and the delivery was ultra fast arriving next day! I will definitely use again as it gives one confidence that if there is a problem it is sorted. Thank you for working during this time, it is a lifeline for some of us and very much appreciated. Definitely 5 star service all round - Well Done
I do not know if this is the correct department but my sewing machine arrived today and I am stunned at the speed of your delivery to France. The courier even found the house, normally we have to let them know where we are when they arrive in the village because we do not have a number and the road is not easy to find. Some give up altogether and we have to go and pick up.
I haven't opened the machine yet but if the machine is as good as your service it will be fantastic.
Thanks a lot you should be proud of your service and I would recommend you to anyone.
Have a nice day!