Jewellery Components

Just to mention a gentlemen on the telesales team give me good advice and very patiently explain the products before i placed the order on line. thank you and very pleased with my purchase

I wish to commend your company on being able to supply me with parts, and also you personally Christian, for your excellent / efficient customer service.I would estimate the sewing machine (Model R85) has been owned by my wife (who sadly died in July 12) for between 55/60 years. In that time it has done a massive amount of work regularly and upto recent times. I do not recall at any time in those long years it has failed. Recently, when the motor continually ran, I thought that's it, the end of the road for the treasured/family heirloom has finally come.For the sake of my wifes memory, I thought I cannot let dear "R85" die. A check on the internet, revealed your business name, I 'phoned you and from that moment, gloom was replaced with happiness. You immediately knew what the problem was, said you could supply the necessary replacement part and an order was placed.Following a very fast delivery service, the part arrived, I easily fitted it and hey-ho, dear old "R85" has a new lease of life. Here's to the next 55 / 60 years of active life, which I'm sure our daughter who inherited the machine, will enjoy ( at least I now know where to get spares/service.Thank you so much Christian

I just wanted to say a BIG THANK YOU for doing a re-wrap on the Machine I ordered last week, it was requested by me so my Wife could not see any Identification on the Parcel as it is a Christmas Present ! Thanks Very Much, I will be back to Order other bits from you , so nice to deal with a company like yours !! Best Wishes to All for a Happy Christmas and Good New Year.

Due to the way you have handled this situation, efficiently, quickly, I have purchased another machine from you. Thank you so much for your help, having said that I hope it is in stock or I will have a wife who is in tears, ha ha ha

I have received my machine back, and I wanted to express my sincere thanks for how quickly you managed to arrange the repair. I am very grateful to have the press over Christmas, and extremely impressed with the quality of your service. The real test of a company is how they deal with problems - and you handled this will friendliness and efficiency. I shall certainly recommend you to others.